Managing claims volume spikes after severe weather
As a historic winter storm continues to impact nearly two-thirds of the U.S.—carriers, adjusters, and consultants are once again preparing for a familiar challenge: a sudden surge in property claims, compressed timelines, and mounting operational pressure.
During events like this, having the right audit support in place can make a measurable difference. Here are three ways NovaData helps claims teams stay ahead when claim volume spikes:
1. Automated invoice audits that scale when volume spikes
Our AI-powered audit technology reviews restoration invoices against industry benchmarks and either industry rates or rate agreements in near real time. As storm-driven claims increase, our AI-Powered Automated Audits help identify pricing anomalies, inconsistencies, and potential overbilling relieving manual workload and supporting faster, more confident claim resolution.
2. Negotiation/Turnkey service to relieve adjuster claims overload
When adjusters are stretched thin during catastrophic events, our turnkey service provides targeted audit, data support and negotiations with contractors to help relieve backlog pressure and keep up with claims volume. By offloading time-consuming invoice review tasks, adjusters can move claims forward faster while maintaining accuracy and control.
3. Complimentary support for building consultants on large-loss claims
Larger, more complex jobs often require deep data processing, analysis and invoice scrutiny—work that will slow consultants down when volume is high. NovaData supports building consultants by streamlining invoice reviews, data validation, and data sharing allowing them work with the audit output vs. the original invoices. Consultants become more efficient allowing them to focus on scope, causation, and resolution rather than manual line-item analysis.
Severe weather events may be unavoidable—but friction in the claims process can be minimized. NovaData is built to support carriers, consultants, and adjusters when they need it most.
If you’d like to discuss how these services can support your team during this storm or for future CAT events, we’re happy to connect anytime.